Twin City Underwriters has an excellent staff that is well informed and always gives great personal service to help me select the best plan for me.
— Susan
Eric was wonderful to work with and helped make a bad situation easy to solve. Medicare can be so confusing and he understood the issue and provided the best solution. Thank you!
- Denise
I’ve been with TCU for over 10 years and they always put me at ease with deciding what plan is best for me. I would recommend TCU to anyone!!
— Lisa
Dan Demko did an outstanding job of answering our questions about whether changing to a different plan would save us money. He described the pros and cons of other plans in terms we easily understood. We left the meeting feeling prepared for the upcoming open enrollment period. Dan was easy to work with, enjoys his job, and knows his stuff! Thanks.
- Jean
Kathryn was so helpful. She broke down all the options that were important to us as a family. She didn’t push us to decide today as we had some time. We have another appointment set to do the paperwork soon. Thanks for the great care.
-Patricia
Maria and Kari's explanations of my options were clear and keyed in to my slightly tricky situation. They made all the complexities understandable. They suggested multiple possibilities and the pros and cons of each. I know that when I make my decision with their further help I'll be fully informed and supported without pressure to take a particular path. A+!
- Karen
Todd was great and went over all the options in a manner that was understandable. Felt confident with our decision when we left. Signing up for Medicare wasn’t as painful as everyone said it would be. That was a good thing!
- Sharon
What seemed like another complicated issue regarding insurance and knowing I would have to change providers made me dread having to come to your offices to begin the process of choosing another insurance company. Well, the wonderful woman that helped us, Anita, made it so easy! She listened and she explained things clearly. I left feeling relieved and lighthearted. And I recommended her to my friends who have already made and appointment.
- Sharon
Kathy explained everything very well. I felt she listened to my concerns and addressed them. I felt comfortable with the choice she recommended, and I will save money, which is always nice. Also, she completed all of the necessary paperwork to make the transfer to the new plan, so I’m all set come January 1st.
— Betty K
We're here to help.
I had a phone meeting with John. He is amazing for so many reasons! I felt comfortable throughout the call. He is knowledgeable and helped me understand my Medicare options and answered all of my questions. He is friendly and considerate and really seems to care about helping me. As a retired school teacher, I gave him an A+!! Thank you, John
– Karen
Excellent service. I highly recommend Twin Cities Underwriters to anyone who needs help in understanding and evaluating the vast array of often confusing Medicare and Medicare Advantage plans. Our sale consultant, Todd, was very patient and was instrumental in making our choice clear Thank you Twin Cities Underwriters.
— Kalvin
Krystal provided the documents I needed to make a decision and offered an opinion on which might be best. She made it clear that I could write/talk with her when I have questions.
- Nancy
Kari was instrumental in helping me to navigate the complex Medicare system. I could not have done it without her knowledge and experience to guide me through the steps involved. Kari was professional and patient with me. I would highly recommend Twin City Underwriters to anyone needing Medicare or retirement information. They are the Best!!
—Georgia
John was extremely knowledgeable and seemed genuinely interested in helping me make a thoughtful decision regarding my supplemental insurance options.
— Ronna W.
I worked with Jake Dibley. He was very knowledgeable about what options I had available considering my healthcare providers. He was also concise in presenting the options, addressed my questions and helped me arrive at a plan that works best for me.
– Mary
Anita was so personable and helpful as well as knowledgeable. She answered the questions we had and provided the information that gave us the confidence we needed to make a decision about future health needs.
- Brian
Twin City Underwriters always has the best tools to enable us to find the best plan for our situation. There is peace of mind knowing that our agent is an expert in all things insurance.
— Jacqueline
John was very informative. He took his time and answered all questions. He offered suggestions and looked up providers for us. He gave us materials to go through, that we had discussed. He set up our next meeting. My husband and I left our meeting feeling very positive. That means a lot!! I will recommend your company to others.
— Barbara S
Each year we are treated with the utmost respect and given the information needed to make our healthcare choices. We have been with Twin City Underwriters for many years and have always been very satisfied. We highly recommend them.
— Anne
My telephone appointment with Maria came promptly at the time it was scheduled--right to the minute. Maria was pleasant, professional and extremely knowledgeable. She listened carefully to me and answered all of my questions before confirming that the drug plan I had determined would be best for me was indeed the correct choice. She completed the application, went over all the coverage details and emailed everything to me for approval before submitting it to the drug company for processing. I was extremely pleased with this appointment in every aspect.
- Virgina
Our broker, Eric Baker, was very well prepared, explained our options clearly and answered all of our questions and concerns knowledgeably and reassuringly.
- Elizabeth
I have used TCU for several years. Representatives are very informative and have your interests in mind. I have used TCU for several years. Representatives are very informative and have your interests in mind. They check out various companies and I have never had them only push one company. They are friendly and very courteous. They consider your situation and ask questions about things now and maybe future thoughts. They answer your questions and explain when needed.
— Pamela
