Twin City Underwriters SurePlan™ Medicare System is our standard of excellence that extends across the organization. It ensures your Medicare Health Plan selection suits your personal health and lifestyle needs. We are there every step of your Medicare journey and provide year-round support and a guaranteed annual review.
What is the SurePlan™ Medicare System?
SurePlan™ Medicare System is the same high standard of service you receive, at no charge, from Twin City Underwriters – just with a name attached. This standard of service ensures all our clients receive the attention and care they need. We want our clients to know they have someone they can call any time of the year.
Our SurePlan™ Medicare System is broken out into three main pillars of excellence:
A Plan For Your Lifestyle Needs
Offering peace of mind when making Medicare decisions. Our team is highly knowledgeable about Medicare, the various insurance companies and types of Medicare plans available to you. Over the years, Twin City Underwriters has developed a suitability tool, comprised of specific questions, which guides us to a selection of Medicare plans that will meet your individual needs. During the process we work with you to sift through all your options and take time to determine the plan that suits your individual health and lifestyle needs.
Medicare Partner for Life
We are here to help. Not sure which Medicare plan is right for you? Have a question about coverage under your current plan? Our Three|Six|Five partnership means our team you can contact our team any time – not just during open enrollment. Questions arise when you begin Medicare and often come up as you utilize your plans; we are available year-round to provide you with answers you need. Twin City Underwriters is one of the only agencies in the metro area with a dedicated customer service team. Our team is readily available to clarify plan benefits, answer claim questions, send out important forms and reach out to the insurance companies on your behalf when necessary. We stay in touch with you throughout the year with our Twin City Underwriter’s Medicare News, arriving physically in your mailbox quarterly and electronically in your inbox. We want you to feel informed on essential Medicare information and empowered when making Medicare decisions.
Annual Review
Ensure your plan matches your life, today and tomorrow. Selecting your Medicare plan is not considered a one and done transaction. Your needs and plans can change from year to year and at Twin City Underwriters we want our clients to have comfort in knowing their plan selection provides the appropriate coverage for their unique needs. The Annual Election Period (AEP) allows you to make changes to your existing Medicare plans. In the world of Medicare this is considered to be the most important time of the year when you need answers, fast. To ensure your annual review, please call by the end of September.
The SurePlan™ Medicare System is offered exclusively by Twin City Underwriters and provides our clients with the highest standard of excellence. For over 50 years we have provided this unsurpassed level of guidance and support. Our professional team of agents assist clients in making suitable Medicare decision for their lifestyle needs. We believe our unique process, ongoing customer service, and the ability to provide you with quality information will create a lifelong partnership with our clients.
