My journey with Twin City Underwriters started in August of 2017. My position with TCU currently is a Customer Service Specialist, helping clients get their questions answered, answering phones, doing follow up calls and send out requested materials. Prior to coming to TCU, I worked with clients on individual insurance. I worked several years in the cleaning/restoration industry which I enjoyed very much.
What I enjoy most about my position at TCU is helping our clients better understand their plan or just getting them the information needed to understand their plan. During AEP it gets very busy but luckily, I have great coworkers who have patience and are willing to help each other out.
In my free time I love spending time with my 5 boys. They keep me young. I enjoy hanging out with family and friends at gatherings. When I have time it’s fun to play board games, watch movies, travel, attend my boys sporting events or just sit back and read a book.